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This page contains the answers to the most frequently asked questions. If you do not find what you are looking for, don't hesitate to get in touch with us!
1. What kind of payment methods do you accept?2. Why do I need to confirm each purchase through my e-bank?3. How is the refund made?
1. How do I exchange an item I bought online?
2. How do I exchange an item I bought in a store?
3. Can I change my order?
4. How do I return an item?
5. Who is responsible for the return shipping?
6. I think this is a complaint?
1. Do you offer free shipping?
2. How do I track my package?
3. How long is the delivery time?
4. Who delivers the package?
5. What happens if I don't pick up my package?
6. Is there a shipping charge?